I want to order a specific part - Dual Check

Possible Fix

1)The first step will be trying to tight the connections. In case it doesn’t work lets replace the faulty parts.

Some other part might need replaced depending on where it is leaking from. If leaking from a connection, both the joined parts might need to be replaced. Sending photos can help to identify the damaged parts

Remember: All the plumbing parts come with O-Rings and they do not require Plumbing Tape.

Remember: We do not supply spare O-Rings or similar, just the whole part.

Possible Faulty parts –
– T-piece
– Dual Check

  1. Send quote or invoice as per customer request.
  2. If parts required are not clear speak with technician
  3. Collect customer details.
  4. Create/Open the ACT file
  5. Create a new History Note for the Current call
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