Your Remote is faulty. It need to be sent back to our facility for a check or you will need to get a new one.

Remember:
Test if the bidet is working with the Side Control.
If working, the problem is most likely just the remote,
In case the Side Control Does not work the customer will need to send back for assistance both Remote and Bidet.

In case of N-2000 or Inteliclean Plus, keep troubleshooting.

You can keep testing to see if there are more faulty parts inside the unit. It is not possible to identify which part is faulty. Even by replacing the suggested components, the bidet might have more damaged parts that can not be assessed at this stage. With the “order your parts” option   you will lose your warranty on the bidet and on the new part that are getting replaced. The best option is to send the back to our repair facility. Sending Photos can help to identify the Damaged parts