I want to order a specific part - Filter Holder

Possible Fix

1)The first step will be trying to tight the connections. Make sure that the C- Clip is fully installed and perfectly sit on his mount. In case it doesn’t work lets replace the faulty parts.

2) Many times releasing the White Plastic Pipe, Cutting Off 2 cm of it and re-plugging it, could fix the leakage.

Some other part might need replaced depending on where it is leaking from. If leaking from a connection, both the joined parts might need to be replaced. Sending photos can help to identify the damaged parts

Remember: All the plumbing parts come with O-Rings and they do not require Plumbing Tape.

Remember: We do not supply spare O-Rings or similar, just the whole part.

Possible Faulty parts –
– Filter holder
– Filter
– C-Clip
– T-piece
-White plastic Pipe

  1. Send quote or invoice as per customer request.
  2. If parts required are not clear speak with technician
  3. Collect customer details.
  4. Create/Open the ACT file
  5. Create a new History Note for the Current call
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