How can we help?
Understand if it is a new install, warranty bidet or not, by getting the purchases date or Bidets Serial Number. This will make much easier and more intuitive the next steps.
Remember: In case the person you are talking to, is not able to explain himself, understand what he get told or not physically or mentally able to do a trouble shooting, for his safety and to give him the best assistance, ask him to book the call when someone else will be available to be there to help him.
The Trouble shooting must be done with a person in front of the bidet and able to perform the required tasks.
Select your best option
